Changing Your RapidLog.com Account Password

Topic:

How to change your RapidLog.com account password.

Instructions:

  1. After you have logged into your account and you are on the My Account page click on Account
  2. Type in your new password and confirm it below
  3. Click on the Save Button

Instructions with Images:

Step 1: After you have logged into your account and you are on the My Account page click on Account

Step 2: Type in your new password and confirm it below
Step 3: Click on the Save Button

Logging Into RapidLog.com

Topic:

I can’t login to my RapidLog.com account

Instructions (Self-Hosted Customers):

  1. Click on the My Account button in the Menu Bar
  2. For your email address key in your RapidLog serial number (xxxxxx-xxxxxx)
  3. For your password key in your RapidLog serial number again (xxxxxx-xxxxxx)
  4. Click the login button

Instructions (OnDemand Customers):

  1. Click on the My Account button in the Menu Bar
  2. For your email address key in your three digit RapidLog OnDemand ID Number
  3. For your password key in your three digit RapidLog OnDemand ID Number followed by your Postal Code (OnDemand ID + Postal Code)
    • Example: Your OnDemand ID is 999 and your Postal Code is 12345. Your password would be 99912345
  4. Click the login button

Note: If you would like change your password after you have logged in follow these instructions on: Changing Your Password

Instructions with Images:

Step 1: Click on the My Account button in the Menu Bar

Step 2: For your email address key in your RapidLog serial number (xxxxxx-xxxxxx)
Step 3: For your password key in your RapidLog serial number again (xxxxxx-xxxxxx)
Step 4: Click the Login button