Automatic Border Crossing for ELD Data
Topic: Automatic border crossings are not being detected when importing my ELD data. Instructions: To set up automatic border crossing detection you will need to
August 3, 2018
Category: Errors
Object Open Error
Topic: How to Fix Error: Object Open followed by Access Violation when opening a company or running the purge Instructions: Install and open either LinqPad
May 15, 2018
Can’t Draw On Hidden Canvas
Topic: How to Fix Error: “Can’t draw on hidden canvas” when trying to print a Report in RapidLog. Instructions: Download Windows10PrinterFix.zip Unzip the file. Double click
September 25, 2017
RapidLog LITE is Processing Logs Slowly
Topic: RapidLog LITE will be very slow processing logs and potentially say Not Responding at the top of the program. Instructions: Go to the Logs
July 11, 2017
License Errors
Topic: When opening Rapidlog you get Load License Manager window. Clicking authorize doesn’t fix the issue and you get a -22, -24, or -103 error.
July 10, 2017
Floating Point Division by Zero
Topic: How to Fix Error: Floating Point Division by Zero Instructions: Click the wrench in the upper right, then select Reset Current batch. Click the
May 26, 2017
Log Meter is Low
Topic: How to Fix Error: Log Meter is Low Instructions: Open up a Support Request After you have placed a support request a technician will grant
April 25, 2017
Unable to Write to RapidLog\Prefs\USER.INI File
Topic: How to Fix Error: Unable to Write to the SUP.INI File in the Prefs Directory Instructions: Info – This error message is usually caused
April 24, 2017
Future Date Not Allowed
Topic: How to Fix Error: Future Date Not Allowed in RapidLog Pro Instructions: Info – This error is either because you’re entering a date into
April 19, 2017
Connecting to Live Chat
Topic: How do I connect with a RapidLog technician to get support through live chat? Instructions: Click on the My Account page. Type in your
April 4, 2017